Accessibility

Escape is for Everyone

At Cineplex, we believe that the magic of movie-going is for everyone. That's why we're committed to making our theatres more accessible and enjoyable for guests of all abilities. From sensory-friendly screenings to reserved spaces for those requiring mobility devices and their companions, to assistive technology for those who are deaf, hard of hearing, blind, or visually impaired and more, our mission to make the movies as inclusive as possible is an ongoing priority.

We're proud to ensure our guests enjoy a quality movie-going experience, and you can discover more with our initiatives below.

Assistive Technology at Cineplex

Closed Caption “CC” Viewing System

The image of a closed caption viewing system

Closed Caption “CC” Viewing System

Cineplex is proud to offer CaptiView™, a closed caption viewing system created by Doremi Cinema, for our guests. The system consists of a small display unit with a flexible support arm that fits into the seat's cup holder. The onscreen display is easy to read and comes with a privacy visor. CaptiView™ offers guests who are deaf, deafened, or hard of hearing more viewing options: they can sit in any seat in an auditorium, watch movies in 3D with captions, and receive captions in English or French. The wireless technology allows Cineplex to provide captions in almost any auditorium, however, if the movie distributor or studio does not provide a captioned version, this option is unfortunately unavailable. CaptiView™ is not available for IMax®, Front Row Centre Events, and other alternative programming content where described services are not provided by the distributor.

Described Services for the Blind or Visually Impaired (DS)

The image of a described narration system

Described Services for the Blind or Visually Impaired (DS)

Fidelio™, a described narration system for the blind and visually impaired created by Doremi Cinema, is now available at Cineplex theaters. The system includes a small hand-held unit and plug-in headset, and will be installed in the majority of Cineplex theaters by Fall 2015. With Fidelio™, guests can enjoy described services in almost every auditorium, in any seat. Unfortunately, if the movie studio does not provide a described version of a specific movie, this option will not be available to guests. Fidelio™ is not available for IMax®, Cineplex Events, and other alternative programming content where described services are not provided by the distributor.

Accessibility Programs

Access 2 Program

Access 2 Program Logo

Access 2 Program

Cineplex is a founding partner and proud participant in the Access 2 Program, administered by Easter Seals Canada. The Program provides free admission (or a significant discount) for support persons who are required to accompany a person with a disability at participating movie theatres and other attractions across Canada, giving individuals with a disability greater access to opportunities and services across the country.
Visit Access 2

Sensory-Friendly Screenings

All ages program for individuals with autism spectrum disorders

All ages program for individuals with autism spectrum disorders

Cineplex is proud to present Sensory-Friendly Screenings for all ages. This program provides a sensory-friendly environment for individuals with autism spectrum disorders and their families to view newly released films in a lights up, sound down environment in theatres across the country.
Learn More

Accessibility and Cineplex Employees

Opportunities for Everyone

Accessibility Logo

Opportunities for Everyone

Cineplex works hard to create and improve opportunities for all individuals, including those with ranging abilities. Our teams across Canada work to identify and remove barriers that may prevent or restrict access to employment. If you require accommodation at any stage of our hiring process, please contact us at 416-323-6600 or via email at jobs@cineplex.com.
Careers at Cineplex